COMMON QUESTIONS

FAQ

BARING · SKYKOMISH VALLEY

The Gateway

The Gateway riverfront stay at dusk

Self check-in from 4:00 PM; checkout by 11:00 AM.

Yes. On-site parking for up to 2 cars is included.

Yes. Dogs are welcome, subject to our pet policy. One disclosed and approved dog is permitted per reservation unless additional dogs receive prior written approval. A $100 fee applies per dog.

Direct bookings receive a full refund within 24 hours of booking. After that, the refund is 100% at least 60 days before check-in, 75% at least 30 days, 50% at least 14 days, 25% at least 7 days, and nothing fewer than 7 days before check-in. Reservations through Airbnb, Vrbo, or another platform follow the cancellation terms attached to that reservation. Read More

Sultan and Gold Bar are the closest towns for groceries, bakeries, and dining — about 15 to 20 minutes along US-2.

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The Gateway questions

ELLENSBURG · KITTITAS VALLEY

Deer Valley

Yes. The hot tub, cedar sauna, and seasonal cold plunge are reserved exclusively for guests staying at Deer Valley.

Deer Valley accommodates up to nine registered guests. The nightly rate includes up to six guests; an additional fee applies for groups of seven to nine.

Yes. Fast Wi-Fi is included for browsing, streaming, and remote work, though severe weather may occasionally affect service in this rural area.

Yes. Dogs are welcome, subject to our pet policy. One disclosed and approved dog is permitted per reservation unless additional dogs receive prior written approval. A $100 fee applies per dog.

All-wheel drive or four-wheel drive is strongly recommended when snow or ice is present. Two-wheel-drive vehicles should carry properly sized chains.

Direct bookings receive a full refund within 24 hours of booking. After that, the refund is 100% at least 60 days before check-in, 75% at least 30 days, 50% at least 14 days, 25% at least 7 days, and nothing fewer than 7 days before check-in. Reservations through Airbnb, Vrbo, or another platform follow the cancellation terms attached to that reservation. Read More

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Deer Valley questions

LOWER QUEEN ANNE · SEATTLE

The Arena

The Arena is approximately a five-minute walk from Climate Pledge Arena and directly beside the Seattle Center campus.

Yes. Walk to Seattle Center, waterfront parks, and the Monorail — then ride downtown to Pike Place Market and beyond.

A dedicated on-site parking stall may be rented for an additional nightly fee, subject to availability.

The Arena sleeps up to four registered guests: one king bedroom plus a living-room sofa bed.

Yes. Dogs are welcome, subject to our pet policy. One disclosed and approved dog is permitted per reservation unless additional dogs receive prior written approval. A $100 fee applies per dog.

Direct bookings receive a full refund within 24 hours of booking. After that, the refund is 100% at least 60 days before check-in, 75% at least 30 days, 50% at least 14 days, 25% at least 7 days, and nothing fewer than 7 days before check-in. Reservations through Airbnb, Vrbo, or another platform follow the cancellation terms attached to that reservation. Read More

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The Arena questions

CAPITOL HILL · SEATTLE

The Social

The Social combines Capitol Hill walkability with a two-bedroom apartment — restaurants, nightlife, parks, and light rail on foot, then private bedrooms to return to.

The Social accommodates up to five registered guests across two queen bedrooms and an optional living-room air mattress.

Yes. The light rail runs directly from Sea-Tac to Capitol Hill Station; The Social is about a five-minute walk from the station.

A dedicated on-site parking stall may be reserved for an additional nightly fee, subject to availability.

Yes. Dogs are welcome, subject to our pet policy. One disclosed and approved dog is permitted per reservation unless additional dogs receive prior written approval. A $100 fee applies per dog.

Direct bookings receive a full refund within 24 hours of booking. After that, the refund is 100% at least 60 days before check-in, 75% at least 30 days, 50% at least 14 days, 25% at least 7 days, and nothing fewer than 7 days before check-in. Reservations through Airbnb, Vrbo, or another platform follow the cancellation terms attached to that reservation. Read More

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The Social questions

MEYDENBAUER BAY · BELLEVUE

The Heron

The Heron combines an upper-floor balcony, views toward Meydenbauer Bay, and easy walking access to Downtown Park, Old Bellevue, and Bellevue Square.

The Heron accommodates up to four registered guests: one king bedroom plus a living-room sofa bed.

Yes. Meydenbauer Bay, Downtown Park, Old Bellevue, restaurants, and Bellevue Square are all within easy walking distance.

No. The Heron is accessed by stairs. Contact 29 Nights before booking if stair-free access is important.

Yes. Dogs are welcome, subject to our pet policy. One disclosed and approved dog is permitted per reservation unless additional dogs receive prior written approval. A $100 fee applies per dog.

Direct bookings receive a full refund within 24 hours of booking. After that, the refund is 100% at least 60 days before check-in, 75% at least 30 days, 50% at least 14 days, 25% at least 7 days, and nothing fewer than 7 days before check-in. Reservations through Airbnb, Vrbo, or another platform follow the cancellation terms attached to that reservation. Read More

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The Heron questions

MEYDENBAUER BAY · BELLEVUE

The Mariner

The Mariner combines a distinctive open floor plan, a private upper-floor balcony, and easy walking access to Meydenbauer Bay and downtown Bellevue.

The Mariner accommodates up to four registered guests: one king bedroom plus a living-room sofa bed.

The Mariner has a spacious private balcony with an elevated outlook over the courtyard and a glimpse of Lake Washington.

No. The Mariner is accessed by stairs. Contact 29 Nights before booking if stair-free access is important.

Yes. Dogs are welcome, subject to our pet policy. One disclosed and approved dog is permitted per reservation unless additional dogs receive prior written approval. A $100 fee applies per dog.

Direct bookings receive a full refund within 24 hours of booking. After that, the refund is 100% at least 60 days before check-in, 75% at least 30 days, 50% at least 14 days, 25% at least 7 days, and nothing fewer than 7 days before check-in. Reservations through Airbnb, Vrbo, or another platform follow the cancellation terms attached to that reservation. Read More

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The Mariner questions

MEYDENBAUER BAY · BELLEVUE

The Nest

The Nest combines an open-concept king sleeping area, a spacious private balcony, and easy walking access to Meydenbauer Bay and downtown Bellevue.

The Nest accommodates up to four registered guests: one king bed plus a living-room sofa bed.

The king sleeping area is visually separated from the living space by partial-height walls rather than a fully enclosed bedroom.

Yes. Meydenbauer Bay, Downtown Park, Old Bellevue, restaurants, and Bellevue Square are all within easy walking distance.

Yes. Dogs are welcome, subject to our pet policy. One disclosed and approved dog is permitted per reservation unless additional dogs receive prior written approval. A $100 fee applies per dog.

Direct bookings receive a full refund within 24 hours of booking. After that, the refund is 100% at least 60 days before check-in, 75% at least 30 days, 50% at least 14 days, 25% at least 7 days, and nothing fewer than 7 days before check-in. Reservations through Airbnb, Vrbo, or another platform follow the cancellation terms attached to that reservation. Read More

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The Nest questions